At SplendidShine, we pride ourselves on offering timeless elegance through meticulously crafted jewelry. Each piece is designed to stand the test of time, blending sophistication with enduring beauty.
To maintain the luster, store your jewelry in a cool, dry place. Avoid contact with chemicals and remove items before engaging in strenuous activities. For detailed care instructions, refer to our Care Guide.
We use high-quality materials, including precious metals and gemstones. Detailed product descriptions provide information on the materials used for each piece.
All our shippings are delivery between 1 to 4 weeks world-wide. Items will be shipped as soon as possible, but not later than within 5 business day after payment received. Delivery time depends on destination and other factors (for example Christmas or other holidays). You will receive your order on advertised time from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take one business day to process your order. The delivery time-frame is just an estimate and it does not include weekend or holidays
If your tracking information states that your package was delivered and you have not received it, you must address this issue with your local post office. IncrediShop does not hold responsibility for packages that states to be delivered.
To ensure that your package is properly delivered and you receive shipment on time, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we cannot take responsibility for incorrect information provided by customer. When package is sent out, we are not able to call it back or cancel the order anymore.
It usually takes 7-10 days (or more on holiday period) for packet to go through crossborder facilities. Just wait patiently, everything is on track! :)
Tracking data becomes available within few days when the carrier has registered the parcel in their system.
Please kindly use the tracking link provided in shipping confirmation email. You also may go to 17Track webpage and insert yor tracking code to get detailed tracking log. Tracking information may not be available few days after shipping as it is still in primary processing. It is totally normal.
Our dedicated customer service team at SplendidShine Fine Jewelry is always ready to assist you. Whether you have questions about our exquisite pieces, need guidance on sizing or customization, or require support with an order, we are here to help.
Customer SupportWe accept all major credit cards and PayPal.
To make a payment, simply proceed to the checkout page. We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, secure payment options such as PayPal are available for your convenience.
Yes, your payment security is our priority. We use industry-standard encryption and secure protocols to safeguard your payment information. Rest assured that your transactions on SplendidShine are protected.
Yes, we understand the importance of flexibility. SplendidShine offers financing options through trusted partners. During the checkout process, you can explore financing solutions to make your purchase more manageable. Feel free to contact our Customer Service for further assistance.
Explore timeless elegance at SplendidShine Fine Jewelry. Adorn yourself with refined luxury and let your radiance shine eternally.
